This is the first in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel. Fraud costs the travel industry more than $20 billion a year, with the biggest hit by far...
Fraud costs the travel industry more than $20 billion a year, with the biggest hit by far allocated to the indirect cost line, according to Jason Hancock, eNett‘s general manager for Europe.
Interviewed as part of tnoozLIVE@ITB he talked about some research eNett recently commissioned into fraud, noting …
The topline finding was that fraud in travel results in costs to the industry of $21 billion a year.
He qualified this by saying:
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