Market Research Example: How Coke Lost Millions [Video]

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In the mid-1980s, the Coca-Cola Company made a decision to introduce a new beverage product (Hartley, 1995, pp. 129–145).

The company had evidence that taste was the single most important cause of Coke’s decline in the market share in the late 1970s and early 1980s.

A new product dubbed “New …