Virginia Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience [Video]

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On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C. 

lexusVIDEO TRANSCRIPT:

Jim F.: Hi, everyone, I’m Jim Fitzpatrick. Thanks so much for joining me on another edition of CBT News. Today, I’m so excited to have with us via Zoom, Mr. James Boening. You’ve seen him here …

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