What Customers Really Want in Government | Accenture [Video]

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Published on Aug 6, 2019

In government, we don’t put the citizen at the center because we want to focus on customer experience. We put the citizen at the center because a focus on each citizen’s needs helps drive better outcomes. Kevin Ellenwood explains the crucial link between experience and results. Learn more: https://accntu.re/2YKGGgO

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