Privacy Policy

Version 1.5 – Updated February 24, 2023


This Privacy Policy will inform you of what personally identifiable information is collected on the website; how the information is used; with whom the information is shared; how you may opt out of certain uses of your information; the security procedures in place to protect against the loss, misuse or alteration of your information and how you can correct or update your information.

This Privacy Policy applies only to the privacy of users of the MondoTag website and MondoPlayer. It does not apply to third party sites that may be accessed through the MondoTag website or MondoPlayer, to advertisers or to other providers of products and services MondoTag does not own, control, employ or manage.

By using the MondoTag website and MondoPlayer you agree to the terms of this Privacy Policy.


MondoTag is the owner of the information collected on our website and through MondoPlayer. We do not collect any personal information from a visitor to our website unless that visitor explicitly and intentionally provides it. If you are simply browsing our website, we do not gather any personal information about you.


You may explicitly and intentionally provide us with and consent to our collection of certain personal information in the following ways:


When you use Chat, Book a Call or our Contact form you will be asked to provide any of the following information: name, email address, mobile phone number, website url, and select details about your business. You are asked to provide this information so we can contact you.


We automatically collect information in the following ways when you interact with us:

Log Information – MondoTag website

When you visit our website we automatically collect statistics about your visit which we store in server logs. This information does not identify you personally, but gives us details about your visit to our website. It may include: the date and time, your IP address, your Internet Service Provider, which pages you visit, your browser type, referring/exit pages and hardware information such as crashes, system activity and hardware settings. We use these aggregate statistics to help us improve the online experience of our users.


We allow you to access third party services such as Facebook and Twitter to share your selected content with those services. You are solely responsible for your privacy settings on third party services.


We may use cookies, web beacons or similar anonymous identifiers to collect and store information when you use MondoPlayer or visit the MondoTag site. A cookie is a small text file that is stored on your computer. We may use cookies and anonymous identifiers to help us provide tailored content to you. You can remove cookies by following directions provided in your Internet browser’s “help” file.

Because cookies allow you to take advantage of some of the essential features of MondoPlayer and the MondoTag website we recommend you leave them turned on. If you reject cookies, you may still use our website and MondoPlayer, but your ability to use some areas of our site will be limited.


If you close your account or indicate that you do not wish to receive emails we may still need to contact you as required by law or on legal matters, for example to inform you of any updates to our Terms of Service or to this Policy.


We use the information you provide for the purposes disclosed in this policy. We share your information only with those individuals who need it to provide you with service. Third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than helping us provide you with services.

The only circumstances under which personally identifiable information will be shared in a manner inconsistent to that stated above is to comply with the law or legal process, to protect or defend the reputation, rights or property of MondoTag or others, to enforce our Terms of Service or to respond to claims against our website.


We may share non-personal information in the aggregate with third parties relating to user behavior in connection with actual or prospective relationships with those third parties, such as advertisers and content distributors.


The website or MondoPlayer may contain links to third party websites not affiliated with MondoTag. Except as disclosed in this policy, we do not share your personal information with those third parties and we are not responsible for their privacy practices. You should read the privacy policies on third party websites.


The website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.


Circumstances may arise for strategic or business reasons, where MondoTag decides to sell, buy, merge or reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is MondoTag’s practice to seek appropriate protection for information in these types of transactions.


We take security seriously. We have put security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. However, there is always some element of risk involved in communicating information over the internet. To minimize this risk, we encrypt all information that you submit to the MondoTag website and the MondoPlayer App using the Secure Socket Layer (SSL) protocol.


If you would like to change or delete any information in our records please contact us. We may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate effort, risk the privacy of others or would be impractical.


We reserve the right to modify this Privacy Policy at any time. If changes are made to this Privacy Policy and/or the way we use your personally identifiable information we will post the changes on the first page of the Privacy Policy. If the changes are material we will post a more prominent notice. If the use of your personally identifiable information changes you will have a choice as to whether or not we use your information in this different manner. By continuing to access or use the website or MondoPlayer after those changes become effective you agree to be bound by the revised Policy.


Questions regarding this Privacy Policy should be directed to:

Privacy Officer Inc.
465 – 1771 Robson Street
Vancouver, B.C.
Canada V6G 1C9